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New data released today by not-for-profit, anti-scam solutions provider, GetVerified, reveals a significant shift in payment behaviour.

Based in Te Anau in Southland, Fiordland Lobster Company (FLC) manages a sophisticated export operation. With a broad network of fishers and suppliers, FLC found that traditional bank account checking was becoming a bottleneck and a potential security risk. The team began looking for a solution to streamline processes and strengthen security.

For almost 25 years, NZ Fuel Cards has helped businesses purchase fuel directly from suppliers and manage payments through a centralised card system. Today, the service issues fuel cards daily, offers a dedicated app, and provides a management and billing platform through FlexR. As fraudsters become more sophisticated, the team sought to strengthen their onboarding and payment processes.

In 2026, impersonation fraud is no longer just about obvious scam emails with poor spelling or fake login pages. For New Zealand businesses, understanding how these attacks are changing is an essential part of staying protected.

As organisations begin exploring VerifyBiz, most participants in the pilot are choosing to integrate the service directly into their systems via API, rather than starting with the URL-based Portal.

As part of our VerifyBiz pilot, businesses are now trialling the ability to check bank account details outside banking apps, earlier in their processes, at the point where account information is first collected rather than when payments are being made.

New Zealand banks have joined forces to launch new fraud intelligence technology that helps stop scams and recover stolen funds.

This month, New Zealand’s first non-bank organisations will join the Confirmation of Payee service as GetVerified seeks to make the service available as widely as possible to help protect New Zealanders.

If you're a lawyer, conveyancer or property manager responsible for holding client funds in a trust account, you understand how important it is that clients feel confident their money is going to the right place – especially with scams on the rise.

The Confirmation of Payee service appears in your online or mobile banking app when you edit an existing payee, make a one-off payment, or set up a new payee. The service makes it easier to check the name and account details of the person you’re paying.

The Confirmation of Payee service makes it easier for customers to check if the name and account details of the person they’re paying match their bank records, helping to reduce errors and provide added protection for payments. 

Today marks a significant step forward in protecting New Zealanders from payment mistakes and scams with the launch of the new Confirmation of Payee (CoP) service.

As New Zealand banks prepare to roll out the Confirmation of Payee service, customers should be wary of fraudsters pretending to be calling from banks.

In May 2024, the New Zealand Herald published an article covering the Confirmation of Payee service.

In April 2024, the New Zealand Banking Association (NZBA) announced on behalf of the banking industry that New Zealand’s retail banks were preparing to introduce a new service called Confirmation of Payee by the end of this year.

New Zealand’s banking sector is stepping up to address the growing threat of online scams and fraud, following requests from Hon. Andrew Bayly, Minister of Commerce and Consumer Affairs.